Understanding what strategies and management practices result in increased cash flow and value is the key to asset management. We will make detailed recommendations on how to improve business performance while evaluating your internal processes against the best the industry can offer. Our approach is always to maximise the value of our client’s interests and to ensure a hotel asset is performing to the best of its ability.
If you feel that you cannot do everything and that there are aspects of your hotel project that you need to improve, but that elude you, we have the solution. We are a company specialized in hotel management and administration, a Hotel Consulting firm that is prepared to offer you the resources you need and attain the hotel improvement that you really want. We are going to show you solutions that are precisely tailored to your needs. Let´s begin the journey towards the success of your business together
- Review of the current performance of the hotel in comparison with the budget and with the previous year.
- Supervise the budget approval process.
- Monitor forecasting, balance sheet and on-the-books businesses.
- Ensure the right balance of day-to-day monitoring and strategic investment advisory.
- Establish rules on the CapEx process and project approval (e.g. obtain multiple bids).
- Ensure the right balance between R&M versus CapEx.
- Monitor budgeting for CapEx and long-term planning.
- Provide ROI analysis.
- Guarantee full transparency for the owner.
- Unlock access to multi-dimensional internal and benchmark data.
- Control over rate setting and internet marketing/distribution/social media.
- Strategic planning, tight supervision of sales and marketing, analysis of market trends, market positioning.
- Secure full control of the PACE, forecasting and budgeting, room type utilization, flow-through by segment, complimentary room night report, geo-stats etc.
- Confirm that the owner’s interest has a direct influence on property level operating decisions.
- Supervise the effectiveness of attracting revenues and cost control.
- Ensure that the on-going projects are moving along at the property level.
- Review of external and internal client and staff satisfaction surveys.
- Evaluate key personnel and request hotel corporate support when necessary (e.g. replacing staff, training, S&M initiatives…).
- Certify that the asset is well looked after.
- Warrant more brand transparency to balance owner versus operator interests.
- Advise on the initial selection and the appointment of the management company or franchise.
- Verify the conformity of the hotel management contract.
- When necessary, support owner with termination of hotel management agreement.
- Continuous performance supervision and contractual compliance.
- Establish communication channels between all stakeholders (e.g. owner, operator, executive team, employees, communities).
- Transparency: good news or bad news, the owner needs to be informed.